Once your order has been placed, you will receive an order confirmation email to confirm the details of your order, including your order number, what you purchased, billing details, and shipping details. Once the order is ready to be shipped (typical

<h1 id><br></h1><h1 id="tracking-your-order">Tracking your order</h1><p>Once your order has been placed, you will receive an order confirmation email to confirm the details of your order, including your order number, what you purchased, billing details, and shipping details.</p><p>Once the order is ready to be shipped (typically 1-2 days after the order confirmation email), you will receive a shipping confirmation email. This email will include a tracking number and a link to track your package. If you click on the tracking number, you&apos;ll be taken to a page where you can track your package with the carrier (UPS, USPS, or Fedex).</p><p>Tracking information may not be immediately available after you receive the shipping confirmation email, as it will only be updated once the carrier has received the package.</p><p><br></p><h2 id="reminders">Reminders</h2><ul><li style="font-size: 16px;">If you checked out with your phone number instead of your email, you will receive a text message confirming your order with a link to a page that contains your order details.</li></ul>

How do I track my order?

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options, including:. Please note that delivery times are estimates and may vary depending on your location and the shipping carrier.

<h1 id><br></h1><h1 id="shipping-and-delivery-timelines">Shipping and delivery timelines</h1><p id="isPasted"><span style="font-size: 16px;">Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options, including:</span></p><ul><li style="font-size: 16px;"><strong>Express Shipping: </strong>Estimated delivery time 3-4 business days</li><li style="font-size: 16px;"><strong>Standard Shipping: </strong>Estimated delivery time 5-8 business days</li></ul><p><span style="font-size: 16px;">Please note that delivery times are estimates and may vary depending on your location and the shipping carrier.</span></p>

How long does delivery take?

Orders can be canceled within 12 hours. Please email our team at hello@memoryboard.com with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may n

<h1 id><br></h1><h1 id="cancellation-policy">Cancellation policy</h1><p>Orders can be canceled within 12 hours.</p><p>Please email our team at hello@memoryboard.com with your cancellation request as soon as possible.</p><p>You will receive confirmation of your cancellation if we&#x2019;re able to make it happen.</p><p>After this period, we may not be able to cancel your order as it might already be in processing or shipment.</p><p>If you have already received an order confirmation email, it may be impossible to cancel your order. However, you can always request a return or exchange once your order arrives.</p>

What is your cancellation policy?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at help@memoryboard.com. Please include your order number and the reason for cancellation in your message. Orders can only be

<h1 id><br></h1><h1 id="canceling-your-order">Canceling your order</h1><p>You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at help@memoryboard.com. Please include your order number and the reason for cancellation in your message.</p><p><br></p><p>Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.</p>

How do I cancel my order?

We’re sorry your item arrived damaged!. Some items break during shipment. We’ll do our best to help. Please email our team at help@memoryboard.com with an image of your damaged item for further assistance. We’ll be sure to resolve the situation as be

<h1 id><br></h1><h1 id="items-arrived-damaged">Items arrived damaged</h1><p>We&#x2019;re sorry your item arrived damaged!</p><p>Some items break during shipment. We&#x2019;ll do our best to help.</p><p>Please email our team at <a href="mailto:help@memoryboard.com">help@memoryboard.com</a> with an image of your damaged item for further assistance.</p><p>We&#x2019;ll be sure to resolve the situation as best we can!</p>

What do I do if my item(s) arrives damaged?

Returns:. Refunds:. Exchanges:. Gifts:. Our full returns policy is available here: Returns and Refunds Policy. Questions? Email hello@memoryboard.com

<h1 id><br></h1><h1 id="return-policy">Return policy</h1><p id="isPasted"><span style="font-size: 16px;">Returns:</span></p><ul><li style="font-size: 16px;">Must be unused, in original packaging, within 30 days.</li><li style="font-size: 16px;">Email <a data-fr-linked="true" href="mailto:hello@memoryboard.com">hello@memoryboard.com</a> with your order number and reason.</li></ul><p><span style="font-size: 16px;">Refunds:</span></p><ul><li style="font-size: 16px;">Issued after inspection, credited within 15 business days to the original payment method.</li><li style="font-size: 16px;">Partial refunds apply if items are not in original condition or returned after 30 days.</li></ul><p><span style="font-size: 16px;">Exchanges:</span></p><ul><li style="font-size: 16px;">Only for defective or damaged items. Email for details.</li></ul><p><span style="font-size: 16px;">Gifts:</span></p><ul><li style="font-size: 16px;">If marked as a gift, you receive a gift credit upon return. Otherwise, the refund goes to the purchaser.</li></ul><p><span style="font-size: 16px;"><br></span></p><p><span style="font-size: 16px;">Our full returns policy is available here: <a href="https://memoryboard.com/pages/returns-and-refunds-policy">Returns and Refunds Policy</a></span></p><p><span style="font-size: 16px;"><br></span></p><p><span style="font-size: 16px;">Questions? Email </span><a data-fr-linked="true" href="mailto:hello@memoryboard.com" id="isPasted"><span style="font-size: 16px;">hello@memoryboard.com</span></a></p>

What’s your return policy?

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Memoryboard

All you need to know about ordering and shipping for your Memoryboard

Ordering & Shipping

What is Memoryboard and how does it work?

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Memoryboard specifications