Navigating the App
Understand how to navigate the Memoryboard app on your mobile device
How do I set up the Memoryboard app?
We recommend setting up the Memoryboard app at the same time you're setting up your loved one's Memoryboard. The key step is entering in the 5-digit code displayed on the last screen during the onboarding process on the Memoryboard. You will enter th
How do I navigate the 'Activity' screen in the app?
The Activity screen in the Memoryboard app is your home base for managing messages and photos on your Memoryboard. The Activity screen is made up of a few sections:. When you click on a post under the "All board posts" section, you can find more info
How do I send my first message?
Here's how to send your first message to your Memoryboard:. The post will appear on the Memoryboard within a few seconds. A 'ring' sound will play from the Memoryboard, indicating there is a new message. 💡Posts expire at the end of the day, so be su
How does scheduling a message work?
In this article, we will walk you through everything you need to know about scheduling a post on your Memoryboard. You must select the days of the week you want your message to repeat. Scheduling is set up to allow flexibility in how you want to sche
How do I tag photos?
The Memoryboard app allows you to tag photos to provide additional context and a brief description of the image—who is in it, where it was taken, etc. To tag photos:. Click 'Tag' after selecting your image.
How do I troubleshoot app issues?
If you’re having trouble with the Memoryboard app, here are a few quick steps that resolve most issues:. Sometimes the app may freeze or crash in the background. Fully close it and reopen it to refresh the connection. The app needs a stable internet