Memoryboard Basics
Overview of the Memoryboard and how to get the most from it
How do I set up my Memoryboard?
To set up your Memoryboard, follow these steps:. At this point, you will be taken to a 'home screen' that contains an image of yellow flowers on the left side and text on the right that reads, 'Waiting for new messages.' This is the default screen wh
Does Memoryboard make a sound when there's a new message?
Yes! Memoryboard plays a sound to indicate when there's a new message on your Memoryboard. You can adjust the volume on the Memoryboard Settings by swiping down on the time and date at the top of the Memoryboard and clicking on the volume button. Whe
Troubleshooting: Your Memoryboard is not receiving messages
When messages and photos are not displayed on Memoryboard, it is most often due to an issue with the WiFi connection. One way to confirm this is by checking the 'Status' field on the Activity screen in your app. 'Online' indicates your Memoryboard is
How does sleep mode work?
Memoryboard has a 'sleep mode' that puts it to sleep in the evening and wakes it up in the morning. This allows Memoryboard to turn off and on automatically, so it doesn't disturb your loved one at night, without them needing to manage the device the
How do I adjust settings on my Memoryboard?
There is a small menu on the Memoryboard that you can access by swiping down on the date/time at the top of the Memoryboard. From the menu, you can access a few settings and features:. You can turn the Memoryboard on and off using the power button lo
How are posts displayed on the Memoryboard?
Family members and caregivers can send text messages or photos to the Memoryboard from the Memoryboard mobile app. Text will be enlarged to fill the entire width of the Memoryboard for better readability. Today, it is not possible to manually adjust
Why do posts disappear each day?
Memoryboard was designed with ongoing communication in mind. As a result, posts, either messages or photos, expire (disappear) at the end of each day. Your Memoryboard will 'wake up' from sleep mode every morning with no posts displayed. A waiting sc
How do I update to the latest version of Memoryboard?
Most software updates will be done through the Memoryboard app. To get the latest version of the app, you can either turn on automatic app updates on your phone or access the Memoryboard app in your app store to download the latest. Periodically, you
What do I do if my Memoryboard was impacted by a power surge?
Follow these steps if you experience a power surge and think your Memoryboard has been impacted:. Your Memoryboard should power on and display the Memoryboard logo. Give your Memoryboard 2-3 minutes to fully restart. Memoryboard should automatically